At Apex Roofing Solutions, customer satisfaction is our top priority. If you are not satisfied with the roofing services provided, we will work with you to resolve the issue. In the unlikely event of a refund being necessary, we offer a 100% satisfaction guarantee. Refunds are only applicable if the project has not been completed as per the agreed-upon terms and conditions. Please contact our customer support team if you have any concerns or questions about our services.